Introduction
Welcome to The Bikaneri Kitchen. These Terms & Conditions govern your use of our website and the purchase of products through it. By accessing or using this website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
Products, Pricing & Availability
We strive to ensure that all product descriptions, images, prices and availability displayed on our website are accurate and up to date. However, occasional errors may occur. We reserve the right to update product information, correct pricing errors, or discontinue products without prior notice.
Product colours and packaging shown on the website may vary slightly from the actual product due to photography or screen settings.
Orders & Payments
All orders placed through our website are subject to acceptance and availability.
We reserve the right to cancel or refuse any order due to reasons including, but not limited to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
- Incomplete or inaccurate customer information
Payments must be completed through the payment methods available on the website before an order is processed.
Shipping & Delivery
We aim to process and dispatch orders within the timelines communicated on our website. Delivery timelines may vary depending on your location, courier services and unforeseen circumstances. While we work with reliable logistics partners, delivery dates are estimates and cannot be guaranteed.
Cancellations
Orders may only be cancelled before they have been processed or dispatched. Once an order has been shipped, cancellation requests cannot be accepted. For assistance, please contact our customer support team at the earliest.
Returns & Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy. We encourage you to review the policy before placing an order to understand the eligibility criteria and applicable timelines.
Intellectual Property
All content available on this website, including but not limited to text, images, illustrations, graphics, logos, product photography, videos, designs and other creative assets, is the property of The Bikaneri Kitchen or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without prior written permission.
Use of the Website
By using this website, you agree not to:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorised access to the website or its systems.
- Disrupt or interfere with the website’s functionality or security.
- Misuse the website for fraudulent or unlawful activities.
- Copy, scrape or reproduce website content without permission.
Limitation of Liability
To the fullest extent permitted by law, The Bikaneri Kitchen shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products through it. Our liability, if any, shall be limited to the value of the product purchased.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Bikaner, Rajasthan.
Contact Us
If you have any questions regarding these Terms & Conditions, you may contact us through:
- Address: Opposite Income Tax Office, Beside GCK Tower, Bikaner, Rajasthan - 334001
- Phone Number: +91 9521001244
- Email: hello@thebikanerikitchen.com
