Introduction
At The Bikaneri Kitchen, we value the trust you place in us. This Privacy Policy explains how we collect, use, store and protect the information you share with us when you visit our website or place an order.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through our payment partners)
- Order history
- Device, browser and website usage information collected through cookies and similar technologies
We only collect information that helps us process your orders, improve your experience and provide better customer support.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and respond to your queries
- Send order confirmations and delivery updates
- Improve our website, products and services
- Personalise your shopping experience
- Share promotional offers or updates, where you have chosen to receive them
- Comply with legal and regulatory requirements
We only use your information for purposes that are necessary to operate and improve our services.
Sharing Your Information
We do not sell or rent your personal information. Your information may be shared only with trusted third-party service providers who help us operate our business, including:
- Payment gateway providers
- Delivery and logistics partners
- Website hosting and technology providers
- Analytics and marketing service providers
These partners receive only the information required to perform their services and are expected to handle your information securely.
Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve functionality, remember your preferences and understand how visitors use our website. Cookies help us enhance your browsing experience and improve the performance of our website.
You can choose to manage or disable cookies through your browser settings, although doing so may affect certain website features.
Data Security
We take reasonable administrative, technical and security measures to protect your personal information from unauthorised access, misuse, alteration or disclosure. While we strive to safeguard your information, no method of data transmission or electronic storage can be guaranteed to be completely secure.
Your Rights & Choices
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Unsubscribe from promotional communications at any time
- Request deletion of your personal information, where applicable under law
To make any such request, please contact us using the details provided below.
Third-Party Services
Our website may include links to third-party websites or use third-party services such as payment gateways, analytics platforms or social media integrations. These services operate under their own privacy policies. We encourage you to review their policies before sharing your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or website functionality. The revised policy will be published on this page with the updated effective date. Continued use of the website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us through:
- Address: Opposite Income Tax Office, Beside GCK Tower, Bikaner, Rajasthan - 334001
- Phone Number: +91 9521001244
- Email: hello@thebikanerikitchen.com
